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"Your fan is great, I looked at this fan for a long time, I am kind of ahead in style for this area, so when people come in and see the kitchen, all I hear is "wow". I love the way it works, it is so quiet and the 10 minute delay is great. Thanks so much for a lovely product." Susan M – Appleton WI
"Nice unit, works well, quiet, looks great. The gentleman (Tim) at the 800# was always courteous and extremely helpful with every call. The calls were numerous." Timothy T - Marion MD "Tim, thanks so much for your outstanding service! You go above and beyond." Kim O. Elkhart IN
“I ordered a Sirius hood but due to some shipping snafu’s, the hood was delivered to me damaged – twice! I braced myself to call Sirius expecting that I would have to put up a fight to get the hoods replaced but instead I received courteous and prompt service. They gladly shipped out yet a third hood and it arrived without damage. They really took care and made sure I was happy. Rather than pass the buck and try to give the customer a hard time, Sirius was more than willing to make me happy. The hood is gorgeous by the way!” Lila T, Airmont, NY
“I absolutely love the Sirius range hood and get a lot of compliments on how it looks in the kitchen. It’s been great from the moment I first hit ON”. Terri S, Oklahoma City, OK
“My husband and I purchased a new home in October 2003. The builder had installed a Sirius range hood. My husband and I took the hood down to paint. When we put the hood back up, the range hood did not function. Unfortunately, the builder was not very co-operative and left no owner’s manual or instructions for anything. I called the local appliance stores to inquire how we could get service, with no success. I finally located your company on the Internet. I dealt with many people, stores, contractors, etc., with the purchase of our new home. No one has been as nice and professional as the staff I dealt with at your company. Your customer service was outstanding. Your staff were patient with my attempt at explaining the problem, helped troubleshoot the problem, provided specifications and replacement parts. I know the owners warranty was not transferable, I was treated as though I was the owner. May your company prosper and many good things happen to your company and staff”. Janet C, Saugus, MA
“This range hood is very well made and is wonderful in pulling out cooking odors and fumes. The design and everything about it is excellent craftsmanship – it’s beautiful and adds such class to my new kitchen cabinets. Thank you for designing and producing such an excellent home appliance. Excellent supplier – very courteous”. Charles N, Carrollton, GA“We are extremely pleased with our range hood. Your product delivered far more CFM’s for the price than some of the “bigger” brands (Broan, etc.) and more options for smaller cooktops. Your website documentation was also excellent. Before our range hood arrived, we were able to print out all the information we needed to have the ductwork, wiring and wall support all set to go. Thank you! In fact, the amount of info we found on the website was one of the key factors in our decision to purchase a Sirius hood. The other sites seemed to focus on appearance and gave very little info on installation, mechanics, etc.)”. Kristin C, St Paul, MN
“We wanted to take this opportunity to not only wish you a Happy Holiday, but thank you also for all your help in sending us a cooker hood that worked properly. It was a pleasure dealing with you”. Imran Q, Naperville, IL
“Tim, your suggestion worked … great service”. Doug B, Internet Enquiry
Morning Tim! Thank you!
A customer who's hood was damaged during shipping, and we, as is our policy, offered a replacement immediately: Allen, Wow!! Very good I like your service. Once they received their replacement: I have received the hood, installed a plug on it and must say it works great. Thank you for your quick response if I know of anyone getting a range hood I will definitely recommend your range hoods. Steve
Another customer happy with our service attitude: Wow! That's fantastic customer service! I greatly appreciate your ability to stock small parts, let alone the fast and unexpected response. Thanks! The lens is frosted.
Here is one from our favorite customer in Alaska: HERE IT IS! (see picture gallery) ALL FINISHED AND ABSOLUTELY GORGEOUS!!!!!!!!!!!!!!!!!!!!!! (In this application the customer had an 11' ceiling and as can be seen dropped a column down from the ceiling to attach the island unit to - a beautiful kitchen - very nice Sam) (People often ask us how bright is a single 40W halogen - here is Sam's kitchen at night with only the hood light on)
Yet another customer happy with our service (see picture gallery): Allen, Thank you for your prompt attention to my note. I am extremely impressed with your committment to customer service and satisfaction and look forward to doing business with you in the future. Again, thank you for your immediate assistance. Shirley X
"Contractor was very impressed with quality of product - thanks!"
“Wonderful look and value”
"We like the design with the angle cut corners"
“Researched for six months, visited many kitchen dealers, could not find any to see in New Orleans, bought it over the Internet and I am pleased beyond words.”
“Love the product, its look and its function adds style to our newly remodeled kitchen”
“Tim/Allen, thanks for great service, and well engineered and great looking. If you need or have anyone who wants to see it in Ottawa or need a distributor here, let me know”
"Extremely quiet, sharp-looking - works well and great price!"
"Very happy with hood. Looks great in my kitchen"
“Easy to install, looks good”
"Beautiful design, great quality"
“Very impressed with design and functionality”
“Fantastic product and excellent customer service”
“The hood is beautiful - love the bright lights and performance. LOVE IT!!”
"The range hood is beautiful. Quiet and very efficient"
"It looks great and is not too loud"
“Stylish, modern, contemporary hood. Excellent performance, practical and easy to use”
“We like the looks, the lights are great. The fan seems to work really good. If it is easy to clean i am going to be very satisfied”
“Easy installation with template”
“The process was smooth--obtaining information was easy--installation was simple and the unit is beautiful”
"We do like this range hood. Fits neatly into the cabinet and works quietly for 600cfm"
"Unbelievable customer service. You guys were great! I love the hood. It looks great, is very effective and SO quiet! I tell everyone how much I love it”
"Excellent engineered piece of art"
I've received and installed the range hood already. What a truly magnificent piece of equipment!! One of the most beautiful made kitchen accessories I've seen; outstanding machining. As well, the blowers are exceptionally quiet for the volume throughput."
"It was a pleasure doing business with you. Your web site is easy to navigate and quite informative, and your customer service reps were friendly, knowledgeable and helpful. All in all, a good transaction! I'll be happy to shop with you again in the future."
"I have have just installed my new Sirius Range Hood - The finish is exceptional... the quality of stainless steel is excellent... the build quality is very good - it's sturdy and well built. Even on high, its not that loud, and its very very quiet on low"
"I received my Sirius Island Range Hood style: Sch23, with the glass canopy last week and had it installed this week. It is sharp, and gives my kitchen the look I was after, really contemporary. The fan is so quit and works great too. Thanks for the painless ordering system, and prompt delivery."
"Last month we purchased a Sirius Model #SU101-SCH32 from you. We just installed it today. It's just beautiful!"
"Its beautiful...everyone who looks at it thinks its the best looking hood they have ever seen"
"Its a beautiful hood"
“It has a stylish look and great value"
"We love our Sirius Range Hood! It's one of a kind, very unique. It fits in our kitchen very well. It's a super unit."
"As advertised it is incredibly quiet, very powerful, and uniquely elegant. The remote control allows you to place the hood in the most ideal position."
"Service was great......very pleased w/product"
"We received the hood and it looks wonderful. Thanks for making this an easy transaction."
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